Privacy Policy - TV Cable of Grayson County


Last Updated: November 7, 2012

By using any internet related service (“Services”) provided by TV CABLE OF GRAYSON COUNTY (“TCGC”), you agree to be bound by these Terms of Service, the Acceptable Use Policy, and the Privacy Policy (the “Rules”).


TCGC is committed to protecting your privacy. The purpose of this Policy is to disclose our practices related to information we collect from you and have about you.

When you visit websites through our Services, you will be interacting with a third party that operates under its own privacy and security policies regarding the use of your information, cookies, etc., and the data collected by the third party is subject to that third party's privacy policy.

A. Collection of Your Information

We may collect information about you when you register for the Services, such as your name; your address; your telephone number; your primary and alternate email addresses; your birth date; your occupation; billing and payment information, such as your credit card number and billing address.  In addition to information collected from you during registration, we may collect information you provide through technical and customer service calls; email correspondence with us; and applications that interact with third party sites or services, such as Facebook or Twitter.

We may also collect information from your access device and browser, including what type of browser you use; software on your computer, mobile device or other similar device; processor type; operating system; IP address; and navigational data such as the URLs you visit and any searches you may perform.

We will not intentionally disclose any private email messages or online communication between you and a third party, except in the following circumstances:  when we believe, in our sole discretion, you are acting in violation of our Terms of Service, our Acceptable Use Guidelines or any applicable law, rule or regulation; OR to protect the integrity of our Services or the Internet community as a whole.

B. Use, Sharing & Disclosure of Your Information

We use the information we collect in a variety of ways, including:  to operate and improve the Services; to fulfill a transaction or request; for internal purposes, such as confirming and tracking your order, subscription or registration, and for billing purposes; to understand your use of the Services; or to communicate with you.

We may share your information, including in some cases information that specifically identifies you such as your name, your email address, your physical address or telephone number ("Personally Identifiable Information"), with Affiliates and trusted third party partners in the following ways:  to help operate the Services; to facilitate fulfillment of a transaction or request; or to provide research reporting for us, our Affiliates and third party partners.

Examples of third party partners include vendors who process credit cards payments, and services providers who compile and analyze data collected by us, such as IBBS or NorthStar.  Upon entering into relationships with these third party partners, we implement reasonable contractual and technical protections to limit the use of your information, including your Personally Identifiable Information, to the scope of the service.

In addition, we may share information in the following circumstances: without notice, to law enforcement or government agencies in response to subpoenas, court orders, or other legal process (including civil and criminal) or otherwise as required by law; in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any person, or in cases where we believe the Terms of Service or Acceptable Use Guidelines are being violated; or in connection with the actual or potential sale of our business.

C. Security of Your Information

We use secure socket layer ("SSL") technology to protection your information. SSL encrypts your order information as additional protection against the decoding of that information by anyone other than us. However, despite all reasonable security precautions and processes, such as password protection, encryption technology, and use of firewall technology, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect all information we collect and process, we cannot guarantee or warrant the security of any information you transmit using our Services, and you do so at your own risk. Once we receive your transmission, we will take commercially reasonable precautions to protect its security on our systems.

D. Changes to the Policy

By using the Services, you signify your acceptance to this Policy. If you do not agree to this Policy, please do not use any of the Services. We reserve the right to make changes in this Policy at any time. Please check the Policy each time you use our Services to ensure you are aware of any changes in our privacy practices. Your continued use of our Services will signify your acceptance of the changes to this Policy. Notification of any changes to this Policy will be posted on the TCGC home page and/or member start page.

If you have any questions about this Policy please contact us at

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